Questions?
We're always happy to help.
Whether you’re a potential customer or you’re interested in investing, partnering, employment, or just curious about Made Live, we’d love to hear from you.
Send us a message and we’ll get back to you as soon as possible.
Telephone: 1 888-921-6233
General Inquiries: hello@made.live
Support: support@made.live
Investment: invest@made.live
Press: press@made.live
Contact Us
Frequently Asked Questions
How do I update my account or billing information?
You can manage all account settings and subscription details directly from your Account Dashboard. Log in to your account to make changes.
What are your typical response times?
We aim to respond to all inquiries within 24 business hours.
I'm having technical issues. What should I do?
First, check our System Status page. If you're able to log in to your account, you can submit a support ticket directly from your account. If you're still experiencing issues, please contact our support team via email. Regardless of how you reach out to us, please include as much detail as possible about the problem you're experiencing so we can better assist you and resolve the issue.
Where can I find answers to common publishing questions?
Our comprehensive Knowledge Base contains detailed articles, tutorials, and guides covering everything from manuscript preparation to marketing your self-published book. You will also find great tips, tricks, and information relating to self-publishing illustrated books on our blog.
Still can’t find what you’re looking for?
Check out our comprehensive FAQ page for in depth answers and more questions, or use the contact form above to reach out to our team. Please provide detailed information about your request to ensure the fastest possible response.
